Operating safely to keep you moving

Following the most recent Government announcements about Covid-19 and in line with current guidance advising that activities connected with home moving can continue, our sales centres and show homes in Scotland and England remain open for visits by appointment only and construction work on new homes carries on. 

The health and safety of both you and our teams remain our priority, so we wish to reassure you that we will continue to operate in compliance with current Government guidance on social distancing and hygiene.    

To minimise visits, we recommend talking to you by telephone or video call in the first instance to enable us to establish your requirements and how best we can assist you from the safety and comfort of your current home.   We are very well equipped to support our customers over the telephone, by email, via our website, using the My Miller Home app or through video calls.

Where face-to-face visits to our sales centres and show homes are necessary, you can be confident that we will continue to arrange bookings by appointment only and limit these to one household per visit with strict social distancing measures in place to help keep everyone safe.  You can make an appointment via our website or by contacting one of our sales centres and more information about what to expect during a visit can be found here. Contact details for our sales teams are available on our website, along with lots of other helpful information about our developments and incentives available as well as the option to reserve your new home online.

We can also put you in touch with independent financial advisers, solicitors and estate agents who are also still open and can assist you with your move.

We are very proud of the systems and tools we have in place to help us continue to provide our customers with excellent levels of service throughout their journey with us and our experienced sales teams will continue to be there for you during this time.

Thank you for your patience and understanding and we wish you and your families well.

With my best wishes

Chris Endsor
Chief Executive