Miller Homes Helping To Create A Better Place
The strategy, which has been developed following in-depth research into the needs and concerns of a wide range of stakeholders, sets out in detail Miller Homes’ aims and objectives between now and 2020.
Chris Endsor, Chief Executive of Miller Homes, explained: “To us, being sustainable means playing a full part in working to safeguard the long-term future of the world around us by ensuring we do all we can to preserve the physical environment, create communities that flourish and build quality homes for generations to come.
“Sustainable development has been an integral part of our overall business strategy for a number of years as we recognise the direct and indirect benefits to both our customers and our business, and we are continually looking for ways to evolve and enhance our approach.
“A Better Place has been developed to focus on the issues that matter most to us and our stakeholders and it shapes the way we will approach every aspect of our work over the next seven years.”
The research* undertaken by Miller Homes incorporated feedback from a range of stakeholders, including customers, employees, supply chain, shareholders, trade and professional bodies, NGOs and Government and its agencies. It helped identify 18 key issues across economic, social and environmental categories, ranging from customer satisfaction to community member, wellbeing to waste and economy, employment and education to ecology and biodiversity.
Delivery of A Better Place will be undertaken by teams across Miller Homes through a series of short, medium and long term targets which will be measured against a set of key performance indicators.
Chris Endsor added: “We are fully committed to our new strategy and it will be delivered through the combined efforts of all our employees, contractors and suppliers at every level of our business, who we know from the research we have undertaken have a real desire to be involved and we are keen to harness that enthusiasm
“We will report annually on our progress and will also continue to review and update our approach to ensure it remains relevant in the future.”
To read A Better Place, Miller Homes’ Sustainability Strategy 2013-202, click here.
*Feedback was received from 322 customers, 174 employees, 58 members of Miller Homes’ supply chain, eight local authorities and four industry experts.
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