We want to create communities with the right infrastructure in place to support local needs for years to come. This means providing good access to open spaces, amenities, transport, connections, schools and workplaces. Our approach to placemaking encompasses social, environmental and economic sustainability criteria. The homes we build will always be in desirable places where our customers want to live.
Construction Quality Reviews
One of the foundations of our placemaking approach is building high-quality homes. We are proud of the quality of our homes and want to ensure that each one is delivered to the best standards. The National House Building Council (NHBC) conducts an annual assessment of construction quality across 38 build stages, known as Construction Quality Reviews (CQR). We aim to achieve an annual CQR score of 4.5.
Internal quality controls
Our site teams inspect at different stages throughout the build process. As handover to a customer approaches, additional quality review by management is performed.
We have enhanced these internal quality controls through the addition of inspections prior to plastering and painting, strengthening quality assurance at earlier, critical milestones in the build process. These enhanced checks ensure potential issues are identified and addressed well before the later stages of construction.