Buying a new home is a big deal.
But don’t worry, you’re in good hands.
We’re one of the UK’s largest housebuilders with over 75 years experience and we’re on hand to help, every step of the way.
The House Building Federation award Miller Homes 4* ratings for Customer Satisfaction.
Our Customer Charter. Click here to download it.
At Miller Homes, we try very hard to exceed your expectations in every way, from the moment you first contact us to the day you move in – and beyond.
Miller Homes is one of the UK’s largest privately-owned housebuilders, and we aim to provide world-class service for all our customers. Our Charter sets out our commitment to excellence. It provides a clear guide to the procedures we follow and the information we provide as you go through the process of buying your new home.
Our reputation is very valuable to us. It’s based not just on the quality of our homes, but also on the quality of our Customer Care. That’s a priority we share throughout our Company. All our staff fully understand their responsibilities to you.
Of course, a customer charter is only worth anything if it actually helps you, the customer. In all our dealings, whenever we meet and whatever we do, you’ll experience our Customer Charter in action. We hope this works for you. If you find otherwise, then we hope you’ll let us know so we can put things right.
If, after you have moved in, you have any particular problems, please call your regional Customer Care department and we’ll do everything we can to sort things out.
Thank you.
With you every step of the way.