Customer Service Co-ordinator

Salary: £Competitive
Location: Midlands
Posting date: 03 Jul 2019

A Vacancy has arisen for a Customer Service Co-ordinator reporting to the Customer Service Director.  The main function is to liaise with Miller Homes customers and contractors alike at key stages (and in line with Customer Service policy and procedure) following legal completion, and to also co-ordinate field operation/activity for internal customer service employees.


As a Customer Service Co-ordinator you will have the exceptional levels of customer service, be able to work individually or as part of a team, provide concise and accurate written or numerical reports when required, forge strong professional relationships with internal and external disciplines with the ability to communicate confidently and effectively verbally, written and electronically. 


This role requires experience of customer contact through all communication media, confidentiality, knowledge of residential property and our competitors is desirable, knowledge of NHBC Technical Requirements/Guidelines is desirable is desirable.   Good administrative skills and knowledge of Excel, Word and Powerpoint is essential. 




How to apply


Please submit your Curriculum Vitae and covering letter.


Closing Date: Friday 19th July 2019


This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

"I take pride in the fact that the relationships I have built with my customers last long after they have settled in and are enjoying their new home."

Kristi Brimer

Development Sales Manger, Scotland East

"I joined Miller Homes almost two decades ago, starting as a graduate and progressing to my current role as Regional Operations Director. I have gained a wealth of experience in a variety of roles along the way, supported by a number of training and development initiatives."

Ben Massey

Operations Director, East Midlands