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Thank you for your feedback. We're always happy to hear nice things about us. This will be passed on to the relevant team.

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Compliments & Complaints

We're dedicated to delivering the highest quality service to all our customers and aim to provide a positive experience to everyone we come into contact with. If you have any feedback for us, we'd love to hear from you.

I want to:

Give a compliment

Make a complaint

We'd love to hear your positive review.

We have a lot of different offices across the UK, so it would be helpful if your message is delivered to the right place. Find the region relevant to you and click the button to get in touch. Plus, you can also share your positive review on Trustpilot. That would be brilliant too.

I'm an existing customer with an after sales issue I have a formal complaint

How to complain

Miller Homes have offices across the UK. To make sure your complaint goes to the right team, first select the regional area that your complaint relates to, we will then put you in contact with someone who can help.

When you buy a Miller Home you can rest assured that you'll always receive a friendly and professional service. However, should an issue arise we'd like to hear about it, so we can resolve it for you.

To advise us about your complaint, please choose the region where your Miller Home is located:

East Midlands North East North West Scotland East Scotland West South Midlands Southern Teesside West Midlands Yorkshire

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Why register with Miller Homes?

Receive exclusive alerts on new homes which match your preferences
Use our app to help find your new home
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Save your favourite homes and developments
Pre-reserve your new home online
Explore the option selections available in our homes

Once you've reserved

Regular build and buying progress updates when you reserve your new home
Key information, documents, and videos on your new home once you reserve
Records of all the meetings you have about your home
Select and view your options and extras online

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Privacy Agreement

Please read: We’re delighted that you have chosen to register on the Miller Homes website as we would not want you to miss out on all the great benefits your registration will bring!

Now that you’ll be on our database our Development Sales Manager will be able to contact you to discuss the home you are looking for. You can tell us about the type of home you are looking for and which developments you are interested in when you set your preferences. We’ll assume your development of interest from the postcode you use to register unless you have set a development in your preferences.

We’d love to keep you up to date with emails and SMS messages that we hope are beneficial to you when searching for a new home but to do this we need your consent. You can tell us the communications you’d like to receive below and you can change your mind or unsubscribe at any time by logging in to the My Miller Home section of our website or clicking on the link in an email we have sent to you.

I would like to receive plot release notifications on my development(s) of interest along with news, special offers, competitions and surveys etc:

All plot releases and news, etc. by email and SMS

I would only like to receive plot release notifications and updates on my development(s) of interest or those that may be of interest via:

Email
SMS (free)
Push notifications (free)

If you would like SMS updates we require your mobile phone number.

Mobile Number *

I would only like to receive news, special offers, competitions and surveys etc:

News & Offer Emails
For further details on our Privacy Policy please click here

Please note you have not opted in for any methods of communication so you will not be the first to hear about new plot releases, exclusive offers and events.

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Please choose a secure password.

Please read: We recognise that some customers may need additional advice and assistance during the process of buying and settling into your new home. If you advise us that you require this, we will keep a secure record of your needs and ensure that the service we provide is suitable for you in every way. Our teams are here to support you through every step. Please let us know, at any point, if there’s anything more we can do to make your experience easier.

I consider myself to be vulnerable

Thank you for letting us know. We will be in touch to discuss how we can assist you.

You can now set up exclusive alerts on new homes, and save your favourite developments and plots.

Plus, you can tailor your home preferences in ‘My Miller Home’ to help find your perfect home.

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Congratulations and thank you for choosing Miller Homes.

We appreciate that buying your new home is one of the most important decisions you will ever make. We’re very grateful that you’ve placed your trust in us.

You can keep up to date with the progress of your new home and any important information in My Miller Home.

The excitement starts here...

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This will contain instructions on how to create your new password.

You could be missing out on exclusive plot releases and offers.

Update your communication options to be among the first to know when new homes are available for sale.

I would like to receive plot release notifications and updates on my development(s) of interest or those that may be of interest via:

Email
SMS (free)

If you would like SMS updates we require your mobile phone number.

Mobile Number *

I would like to receive news, special offers, competitions and surveys etc:

Newsletter & Offer Emails
For further details on our Privacy Policy please click here

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Miller Homes Limited, First Floor, Miller House, 2 Lochside View, Edinburgh Park, Edinburgh. EH12 9DH