Our principles
At Miller Homes we respect your personal information. We recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. That's why we have put a policy in place to protect your personal information. This policy describes what we do with that information.
What information do we collect?
Miller Homes is the sole owner of the information collected on Miller Homes' Website.
We collect aggregate statistics about all customers, traffic patterns and related site information, but these statistics will include no personally identifying information. This information is collected from standard web server log files as it is on the majority of sites on the Internet.
You are not obliged to give us any personal information in order to use our website.
We collect some basic details from those who make a specific request for brochures or other general enquiries. This includes your name,address, telephone number, e-mail address and postcode. We may also ask some further, voluntary questions so we can gain a clearer understanding of our users exact requirements and preferences. These details are stored electronically and can be reported on by web site administrators at Miller Homes.
After fulfilling any specific request we will not contact you again (unless you have given us permission to do so) with any other information, although your details will be retained on our records for statistical purposes only.
Cookies
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive.
Our cookies enable us to provide you with a more personal service, but they never contain personally identifiable information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that if you would rather not store the information for future use. However doing so may limit the use of the website as cookies are a technical requirement to allow you to log in to the website. The cookies used on the site are called 'session cookies', which again is a standard technique employed widely on the Internet.
How Does Miller Homes protect customer information?
UK Data Protection Legislation means we follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access.
a) We ensure that any personal information we keep is as accurate as possible. This may include using third parties to check and improve name and address data.
b) Under the Data Protection Act you may request details of personal information we hold about you. Please send such requests to Miller Homes, 2 Lochside View, Edinburgh Park, Edinburgh, EH12 9DH, marked for the attention of “Miller Homes Marketing Department”. An official fee will be payable. If you believe that any information we hold about you is incorrect or incomplete, you should write without delay to the Marketing Department at the same address. Any information, which is found to be incorrect, will be corrected promptly.
Will Miller Homes Disclose the information it collects to outside parties?
Miller Homes will not sell, trade or rent your personal information to others unless you have given us your permission. With your permission we will only share the information with carefully chosen,reputable and trustworthy third parties.
We may provide aggregate statistics about customers, traffic patterns and related site information to reputable third party vendors, but these statistics will include no personally identifying information.
Removal from mailing lists
You can always remove your name and contact details from our various email-lists and other lists. To do this, please contact Miller Homes' marketing department. If you want to be removed from a Miller Homes' mailing list, please write to Miller Homes, Marketing Department, 2 Lochside View, Edinburgh Park, Edinburgh, EH12 9DH.
Communications form the site
a) Special offers and updates
At several points throughout the site, you may be presented with an option to receive occasional information on products, services, and special deals. Out of respect for the privacy of our users, we operate an ‘opt-in' mailing list subscription policy, so we won't sign you up for anything without your express permission.
b) Unsubscribe Facility
All e-mails from Miller Homes will include an “unsubscribe” option allowing the recipient the opportunity to advise us that they no longer wish to receive any further messages from Miller Homes.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Improvements
Miller Homes is committed to improving the service and information we are able to provide our users. We are therefore continually seeking ways of improving and upgrading this website. With this in mind, we reserve the right to change the way this site operates and how we process information. However, we will continue to respect the privacy and preferences of all users of this website.