Miller Homes

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Processes

We are passionate about enhancing communities, our involvement begins even before the pre-planning stage and lasts long after the final home has been sold. Community consultation is a key stage in the development of our plans. We ensure information is accessible to all interested parties and the feedback we receive is taken on-board and informs our proposals.

Once on site, we have our own robust scheme, Miller Respect, to ensure any potential impacts on the local community are kept to a minimum. Miller Respect comprises of strict safety, health and environment practices, proactive communication and a straightforward complaints process, including a 24/7 telephone hotline.

We minimise the impact of our on-site operations, particularly in relation to climate change, energy, water, waste, biodiversity and pollution, through our compliance with the ISO 14001 and OHSAS 18001 certified management systems. This is audited on a regular basis with relevant employees provided with specific environmental training.

In addition to listening to local communities during the planning process, we also engage directly by providing financial support for worthwhile causes and get involved in various activities focused at enhancing the communities and bringing added benefits to those living there.