Miller Homes

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Customer Services Coordinator

Salary: £Competitive

Location: Midlands

Posting date: 14 Jun 2016

A Vacancy has arisen for a Customer Service Co-ordinator reporting to the Customer Service Director.  The main function is to liaise with Miller Homes customers and contractors alike at key stages (and in line with Customer Service policy and procedure) following legal completion.  To also co-ordinate field operation/activity for internal customer service employees.

As a Customer Service Co-ordinator you will have the exceptional levels of customer service, be able to work individually or as part of a team, provide concise and accurate written or numerical reports when required, forge strong professional relationships with internal and external disciplines with the ability to communicate confidently and effectively verbally, written and electronically. 

This role requires experience of customer contact through all communication media, confidentiality, knowledge of residential property and our competitors is desirable, knowledge of NHBE Technical Requirements/Guidelines is desirable and knowledge of construction including PMA is also desirable.   Experience with RSL Liaison, good administrative skills and knowledge of Excel, Word and Powerpoint is essential. 

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How to apply

 

Please submit your Curriculum Vitae and covering letter.

Closing Date: Friday 15th July 2016   

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

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