Just ask...

We’re sure that you have many questions that you’d like to ask, so we’ve prepared a list of answers to the questions people ask us most often. If there’s anything we haven’t managed to cover, please don’t hesitate to get in touch.

Legal and Financial FAQ

What is a valuation survey?
What are Local Authority Search Fees?
What is the difference between Leasehold and Freehold?
I need a solicitor. Where do I start?
When does the sale of the house become legally binding?
I need a mortgage. Where do I start?
What is Stamp Duty?
What are Land Registry Fees?
There are 'Common Areas' on the development. What does this mean?
How much can I afford to spend on a home?

House Buying Process FAQ

Is there a minimum purchase price for Home Exchange?
All you need to know about Home Exchange (formerly Part Exchange)
Is there an additional reservation list in case of cancellations?
Do I need to make an appointment to visit the Sales centre?
What happens if I have a house to sell?
How long will our property be reserved for?
Do you have any special deals for first time buyers?
How do I reserve a new home?
How much money is required as a reservation fee?
When should I insure my new home?
What is the earliest date you can reserve a property?
Is there a waiting list for each plot / development?
When do I officially own my new home?
What security packages are available?
Can we reserve a property before it is released for sale?
Do you offer assisted move packages?
Do we need to sell our house before we can reserve a Miller Home?
Is my reservation fee refundable?
Do I need to make an appointment to visit a show home?
How much of a deposit will I have to pay?

After Sales FAQs

What maintenance is required to the outside of my home?
How do you know if I'm satisfied with my new home?
Is there anything I can do to speed up the repairs?
How long will repairs take?
How do I look after my new home?
Is there insulation in the loft?
How should I deal with minor faults?
Will Miller Homes keep in contact with me?
Can you tell me about the heating in my home?
When decorating my new home, what do I need to know?
What is classed as an emergency with my new home?
I would like to be economical with the heating in my home, any tips?
Deferring problems, what does this mean?
I have a query with my new home, who do I speak to?
When working in my new garden, what do I need to know?
If I have a query, what should I do?
Can you tell me about the NHBC Buildmark policy?
Can you tell me about the gas supply to my new home?
How can I minimise condensation?
Can you tell me about the water supply and what I should do in the winter?
What should I do if there is a fault with an appliance?
What do I do if there is an emergency in my new home?

House Building Process FAQ

What level of sound insulation and construction will there be in a semi detached property?
How long will the bricks last on my property before they crumble?
Can I visit my new home during construction?

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